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Once you become aware that an employee's performance is not acceptable, there are some key factors for you to consider.

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Critical Points to Remember

If you have to utilize the substandard performance process, remember the following:

• Confront the employee when there is a problem.  

• Do not let a problem go for an extended period of time, hoping that it will clear up on its own.

• Your primary emphasis should be on prevention.

• Take the coaching and counseling sessions that you have seriously, and try to rehabilitate the employee.  

• You should  be consciously trying to avoid an employee grievance situation.